Terms of Service
Please read these terms carefully before using our services.
Last Updated: January 27, 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Konsultant ("Company," "we," "us," or "our") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
2. Our Services
Konsultant provides education consulting services, including but not limited to:
- Profile assessment and academic counseling
- University selection and application assistance
- Visa counseling and documentation support
- Education loan guidance
- Accommodation assistance
- Test preparation guidance
- Scholarship application support
We act as consultants and facilitators. We do not guarantee admission to any educational institution, visa approval, scholarship awards, or loan approvals.
3. Eligibility
You must be at least 16 years of age to use our services. If you are under 18, you must have permission from a parent or legal guardian. By using our services, you represent and warrant that you meet these eligibility requirements.
4. User Obligations
4.1 Accurate Information
You agree to provide accurate, current, and complete information during registration and throughout your use of our services. You are responsible for maintaining the accuracy of your information.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
4.3 Prohibited Activities
You agree not to:
- Provide false or misleading information
- Impersonate any person or entity
- Use our services for any illegal purpose
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Copy, modify, or distribute our content without permission
- Use automated systems to access our services
- Harass, abuse, or harm other users
5. Fees and Payment
5.1 Service Fees
Our services are provided for a fee as outlined in our service packages. All fees are quoted in the applicable currency and are subject to change with notice.
5.2 Payment Terms
Payment is due as specified in your service agreement. We accept various payment methods as indicated on our website. You authorize us to charge your chosen payment method for all fees incurred.
5.3 Refund Policy
Refunds are provided according to our refund policy:
- Full refund if services have not commenced
- Partial refund based on services rendered
- No refund for completed services
- Third-party fees (application fees, test fees) are non-refundable
6. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the property of Konsultant or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
7. Disclaimers and Limitations
7.1 No Guarantees
We do not guarantee:
- Admission to any educational institution
- Visa approval from any country
- Scholarship or financial aid awards
- Education loan approvals
- Specific test scores or academic outcomes
7.2 Service Availability
Our services are provided "as is" and "as available." We do not warrant that our services will be uninterrupted, secure, or error-free.
7.3 Third-Party Services
We are not responsible for the actions, content, or services of third parties, including universities, visa offices, or financial institutions.
8. Limitation of Liability
To the maximum extent permitted by law, Konsultant shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data or information
- Loss of business opportunities
- Costs of substitute services
- Emotional distress or disappointment
Our total liability shall not exceed the amount you paid for our services in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Konsultant and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
10. Confidentiality
We maintain the confidentiality of your personal information as described in our Privacy Policy. You agree to keep confidential any proprietary information or strategies we share with you during the consulting process.
11. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Abusive behavior toward staff or other users
You may terminate your account at any time by contacting us. Upon termination, your right to use our services will immediately cease.
12. Dispute Resolution
12.1 Informal Resolution
If you have a dispute with us, you agree to first contact us and attempt to resolve the dispute informally.
12.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
12.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Konsultant regarding the use of our services.
17. Contact Information
If you have any questions about these Terms, please contact us:
Email: counselor@prepareieltsonline.com
Phone: +91 6260 216 351
Address: Aston Building, 10th Floor, Lokhandwala Complex, Andheri West, Mumbai Maharashtra 400053
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.